About Chawna
Chawna leads case management and policy service at Seaworthy Insurance, supporting clients through every stage of the case lifecycle. She operates on the front lines of the client experience, managing cases, coordinating moving pieces with advisors like Jack Howard, and handling the day-to-day work that keeps everything running smoothly. Known for strong attention to detail, organization, and an ability to connect with people, she makes sure nothing slips through the cracks while keeping the experience approachable and straightforward.
Chawna is dependable, responsive, and easy to work with, bringing a practical, solutions-focused approach to a complex industry. She holds a Bachelor of Science from Biola University.
Outside of work, she enjoys connecting with people wherever she goes. You can often find her striking up conversations in airports, curious about where others are headed next. She loves traveling, trying new restaurants, and coordinating events, and is in the kitchen every day cooking and baking. She also makes working out part of her daily routine and is a big sports fan who enjoys going to games. Go Padres!
What Chawna handles
Chawna owns the part of the process that begins once you decide to apply. She manages the application, coordinates the underwriting requirements, keeps the carrier moving, and sees the policy through to delivery, working alongside advisors like Jack Howard so the case does not stall between the quote and the issued contract. After a policy is in force, she handles service, the beneficiary changes, billing questions, and coverage adjustments that come up over the life of a policy.
What to expect after you apply
Underwriting usually takes longer than people expect, often several weeks from application to approval, and the most common delay is medical records moving slowly from a doctor's office. Chawna's job is to keep that timeline from drifting and to keep you informed while it runs, so the process feels handled rather than opaque. The claims process guide covers what happens if you ever need to use the coverage, and a quote comparison is where the process starts.